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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Mast

April 16, 2025

5  out of  5
rating by James Mast
"I needed to get motorhome insurance and was referred to Carol Harris. I worked with Amanda Watkins and couldn't be happier with the service that I received. She was extremely personable and worked quickly to find coverage that worked well for me and save me quite a bit over the GEICO insurance policy that I have had for years. I couldn't be happier with Amanda's service"
We responded:
"Thank you, James, for sharing your experience. Your satisfaction means a lot to us, and we truly appreciate the trust you’ve placed in us."
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michael hedrick

April 16, 2025

5  out of  5
rating by michael hedrick
"Kaila has been extremely responsive to updating our homeowners insurance to include appropriate discounts and premium adjustments. Extremely professional"
We responded:
"Thank you, Michael, for sharing your positive experience with Kaila. Your feedback is truly appreciated, and we're glad to know you're satisfied with the service."
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DJ Griser

April 16, 2025

5  out of  5
rating by DJ Griser
"Kaila is the best! Always super helpful and kind."
We responded:
"Thank you, DJ, for sharing your positive experience with Kaila. It's wonderful to hear how helpful and kind she has been. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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David “Wine Taster” Underwood

April 16, 2025

5  out of  5
rating by David “Wine Taster” Underwood
"This local State Farm office always takes care of my needs in a fast and professional way. When I ever have to interface with their claims office central, Amanda at this local office makes sure all goes well by filling in any gaps. She helps me review and make changes to our home, auto, and other insurance as needed."
We responded:
"Thank you, David, for sharing your experience with our office. Your trust and satisfaction are greatly appreciated."
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Gangadhar Kosana

April 16, 2025

5  out of  5
rating by Gangadhar Kosana
"I had a great experience working with Madi! She was incredibly helpful, responsive, and made the whole process smooth and stress-free. It’s rare to find someone so friendly and efficient at the same time. If you get the chance to work with Madi, you're in great hands. Highly recommend!"
We responded:
"Thank you for sharing your positive experience with Madi. Your recommendation means a lot, and we're glad to know you felt well taken care of. Your feedback is greatly appreciated!"
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Terry Williams

April 14, 2025

5  out of  5
rating by Terry Williams
"I’ve been a customer of Carol’s agency for over 10 years which is quite odd as I live in Austin and she is in Keller. I do outdoor festivals and while experiencing a significant storm causing considerable damage in the Keller area other vendors recommended this agency and I have been a satisfied customer ever since. Today I called to make a change and Amanda Watkins the office manager handled the call and had an update for me in a matter of moments. We often have to provide certificates of insurance at many of the venues we attend and my wife is excited when Amanda answers because she knows it will be handled properly in a timely manner. Thank you so much Amanda!"
We responded:
"Thank you, Terry, for sharing your experience with us. Your trust and satisfaction mean a lot to us, and we're always here to support you with your insurance needs."
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John A

April 14, 2025

5  out of  5
rating by John A
"My experiences, with the State Farm Carol Harris office, are consistently very good and Paige Amato is always wonderful to work with."
We responded:
"Thank you, John, for sharing your positive experience with our office. Your feedback is truly appreciated, and we're glad to have you as part of our community."
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Veli

April 9, 2025

5  out of  5
rating by Veli
"Paige and Madi are great. They are very professional and kind. They have excellent customer service and take care of any car or home insurance needs very promptly. I always get a top class service form these ladies at Carrol Harris State Farm in Keller. I highly recommend them for your insurance needs."
We responded:
"Thank you, Veli, for sharing your positive experience with Paige and Madi. It's wonderful to hear that their professionalism and kindness have made such an impact. Providing prompt and excellent customer service is our priority, and we're delighted to know that you feel well taken care of with your car and home insurance needs. Your recommendation means a lot to us!"
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Xiangyang Liu

April 9, 2025

5  out of  5
rating by Xiangyang Liu
"Mika Meyer is proactive and professional. We had immense joy to work with her."
We responded:
"Thank you for sharing your positive experience with Mika Meyer. It's wonderful to hear that her proactive and professional approach made working with her a joyful experience. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Ken Gladney

April 8, 2025

5  out of  5
rating by Ken Gladney
"We have had our policies with Carol Harris for 18 years now. Great service always. Madi is great! Quick to respond. Always professional."
We responded:
"Thank you, Ken, for sharing your experience and for being with us for 18 years. It's wonderful to hear that you've consistently received great service. Madi will be pleased to know her quick and professional responses have made a positive impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Shawnda Ester

April 7, 2025

5  out of  5
rating by Shawnda Ester
"Mika is the best and she is always there to help anytime I have any questions! Thank you so much!"
We responded:
"Thank you, Shawnda, for sharing your positive experience with Mika. It's wonderful to hear that she has been able to assist you whenever you have questions. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Patrick Holguin

April 3, 2025

4  out of  5
rating by Patrick Holguin
"My experience at carol harris state farm in keller was excellent. Kaila was thorough and patient. She found great rates, saving our family alot of money!!! Highly recommended!"
We responded:
"Thank you, Patrick, for sharing your experience. It's wonderful to hear that Kaila was able to assist you thoroughly and patiently, helping your family find great rates. Your recommendation means a lot to us, and we're glad to have been able to provide you with excellent service. If there's anything else we can do for you, please let us know."
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Charlotte Williams

March 27, 2025

5  out of  5
rating by Charlotte Williams
"Carol Harris, thank you so much for your help today with my insurance needs. You have gone way above my expectations. Thanks again!!"
We responded:
"Thank you, Charlotte, for the wonderful feedback! It's fantastic to hear that you found the service very helpful and professional. Your satisfaction is incredibly important, and your kind words mean a lot. If there's anything else you need, feel free to reach out anytime!"
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Armando Martinez

March 27, 2025

1  out of  5
rating by Armando Martinez
"Would give 0 stars if i could they cancelled my insurance for more than 3 months without any notice or email i was told the agent would get back to me about my insurance rate to reactive and i never received a call back very unprofessional."
We responded:
"Armando, we are sorry for any confusion. We do not have record of you being a customer at our agency. If this is in reference to another policyholder please let us know. Please call our office or your previous State Farm agent for further assistance. "
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Ryan Groce

March 26, 2025

5  out of  5
rating by Ryan Groce
"Kaila was awesome to work with!"
We responded:
"Thank you, Ryan, for sharing your positive experience with Kaila. It's wonderful to hear that she was awesome to work with. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your insurance needs."
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Larry Levenberg

March 17, 2025

5  out of  5
rating by Larry Levenberg
"Paige is outstanding! The insurance industry is overpriced and although I could save by going with a niche player I don’t because every time I need help, advice or anything Paige takes care of it! When prices are so high, quality service eases the pain."
We responded:
"Thank you, Larry, for sharing your experience. It's great to hear that Paige has been able to provide the support and advice you need. We understand the importance of quality service, especially in an industry where costs can be a concern. Your feedback is truly appreciated and motivates us to continue delivering the best service possible."
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Arsemio Salamanca

March 4, 2025

5  out of  5
rating by Arsemio Salamanca
"Amanda is always there. She always takes care of ASM truck and we really appreciate your help. Thank you and have a great day."
We responded:
"Thank you, Arsemio, for your wonderful review. It's great to hear that Amanda has been able to assist you with your ASM truck needs. We truly appreciate your kind words and your trust in our services. Have a fantastic day!"
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Taylor Cottrill

November 26, 2024

5  out of  5
rating by Taylor Cottrill
"Jina has been AMAZING! she’s really went above and beyond for me with answering all of my questions making sure i’m getting the best quote and making everything breeze. she gave me a call with every change that was happening on my quote and made sure it was ok with me! THANK YOU SO MUCH JINA!"
We responded:
"Thank you for sharing your experience, Taylor! Jina is dedicated to ensuring everything goes smoothly and that you receive the best possible quote. It's wonderful to hear she kept you informed and made the process easy for you."
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Paul De Lara

October 20, 2024

5  out of  5
rating by Paul De Lara
"Paige is a St Farm 10. Never have I sensed she was being bothered when I need answers."
We responded:
"Thank you for sharing your experience, Paul! It's fantastic to hear that Paige has been so helpful and attentive to your needs. Your feedback is greatly appreciated!"
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robert anderson

October 17, 2024

5  out of  5
rating by robert anderson
"Brandi was quick to respond to my phone call and well informed. Sent me a email with additional information !!"
We responded:
"Thank you for sharing your experience! It's great to hear that Brandi was quick to respond and provided you with the information you needed. We're always here to help!"
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Glenda Gardenhire

September 30, 2024

5  out of  5
rating by Glenda Gardenhire
"Kaila was very helpful in answering my questions."
We responded:
"Thank you so much for sharing your experience, Glenda! It's wonderful to hear that Kaila was able to assist you effectively and answer all your questions. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
Profile photo of Hannah Hernandez

Hannah Hernandez

September 18, 2024

5  out of  5
rating by Hannah Hernandez
"Kaila has been totally amazing! She's helped me through a claim and any questions or hangups I've had with it. She has been so patient and kind and I'm so thankful for her help!"
We responded:
"Thank you so much for sharing your experience, Hannah! It's wonderful to hear how Kaila has been able to assist you with your claim and answer all your questions. Your kind words about her patience and kindness mean a lot to us. We're grateful for your trust and are always here to help!"
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wxyz_down

September 9, 2024

5  out of  5
rating by wxyz_down
"The price I was paying for 1 car was almost $300 but as soon as I found Madi, she helped me save SO much money. She helped me throughout the entire process making sure I knew what I was paying for and there’s no better sales person than someone who cares about where your money goes to. 10/10 service and 10/10 property."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Madi was able to help you save money and guide you through the process. Your satisfaction with the service and the property means a lot to us. We appreciate your kind words and your 10/10 rating!"
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Zhenya Smith

September 5, 2024

5  out of  5
rating by Zhenya Smith
"Always friendly and helpful. Been doing business with this office for a few years and hope for many more"
We responded:
"Thank you so much for your kind words and continued trust! It's wonderful to hear that you find the service friendly and helpful. Looking forward to many more years of working together!"
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Ernest Jarrett

July 26, 2024

5  out of  5
rating by Ernest Jarrett
"All ways great service from State Farm in Keller,tx"
We responded:
"Thank you so much for your kind words, Ernest! It's wonderful to hear that you consistently receive great service from us in Keller, TX. Your feedback means a lot to our team!"